About the 
  Property Service and 
  Maintenance Partnership 

We are a team of professionals specialising in Property Maintenance; Reactive Repairs, Cyclical Servicing , Planned and Minor Works.

Having developed a strong and successful Partnership in Solihull for over 10 years, Solihull Metropolitan Borough Council offers access to our OJEU procured Building, Mechanical & Electrical contracts to ALL other local authorities and public sector organisations throughout the UK.

If you are a school, academy, housing association, local authority, NHS property, Police, Fire Service or other emergency service organisation - accessing our Partnership contracts offers value for money property maintenance, in addition to the upfront cost savings & efficiencies seen by effectively minimizing procurement procedures.

Our Partnership contracts include repairs & maintenance on ALL public sector buildings; social housing, schools, academies and corporate buildings.

Our clients recognise the value of our flexible yet reliable approach, and therefore we also offer access to our bespoke job tracking, management and reporting systems, our helpdesk services, and our technical experience.

As a division of Solihull Metropolitan Borough Council, our partnership comprises the Council’s Property Services Team, The Dodd Group (Midlands Ltd), GRAHAM Facilities Management and Lift and Engineering Services Ltd (LES) to cover all Building, Mechanical & Electrical together with Lift Servicing needs.

Why we are the choice for reactive repairs & maintenance

We also provide property condition surveys and offer professional and technical advice for a range of property related issues, including structural assessments.

Having developed a strong and successful partnership in Solihull for more than 10 years, we are now offering our experience and expertise to other local authorities and public sector organisations throughout the UK. This includes property maintenance for corporate buildings, social housing, schools and academies.

Our partnership comprises Solihull Council’s Property Services Team, Dodd Group, GRAHAM Facilities Management and Lift and Engineering Services Ltd.

Project Work and Cyclical Maintenance

We offer a planned and cyclical maintenance service to ensure your buildings are safe and compliant, and that minor issues are not put off until they become larger projects. We can provide electrical testing, gas servicing and annual programmed maintenance together with individual or programmed project work.

Building Maintenance

Why we are ‘the’ choice for your
Property Service and Maintenance

Efficient call handling

Our team use sophisticated scripting software to identify the property, the item that has an issue, and log details on the fault. We will then send the information to the nearest operative who has the right skill set and experience to carry out a ‘first time fix’ if possible

First Time Fix

Using pre-determined timescales our operatives or engineers are empowered to solve the issue up to an agreed level, in one visit, and without calling on a surveyor to authorise a repair. They are also empowered to assist and give advice to customers regarding the work required, so that you are able to make the necessary decisions and instruct them accordingly

Progress updates

You can monitor the progress of your project, from the raising of the initial order to completion of the work, by accessing our online portal.

Financial Control

On completion of a job we will quickly raise an invoice so that you can control your budgets effectively.

Continuous Improvement

From our extensive suite of Key Performance Indicators (KPIs) we will agree a set of performance indicators specific to your needs, so that we can measure what is important to you. These are used to improve the service and help reduce costs year on year.